New gift card laws for businesses

Published on 03 December 2019

If your business sells gift cards or vouchers you'll need to comply with new laws which came into effect from November 1, 2019.

The key changes of the new gift card laws are:

  • A mandatory minimum three year expiry period from the date the card is sold to a customer.
  • Gift cards must clearly show the expiry date.
  • Most post purchase fees can no longer be charged, including activation fees, account keeping fees and balance enquiry fees.

The new laws apply to all gift cards and vouchers sold from November 1, 2019 onwards. Any gift card sold before November 1, 2019 date will continue to carry the same expiry period and fees as applicable at the time of purchase.

For further information visit www.business.gov.au.