Unreasonable noise can be annoying. It can interfere with the health, welfare, convenience, comfort or amenity of a person receiving the noise. In most cases, noise issues are resolved by the people involved. Talking with your neighbours and coming up with a solution is the best way to deal with the problem. It could be as easy as turning down the bass on your stereo or practicing your musical instrument when your neighbour is still at work.
Where this hasn't helped, the City of Swan's Environmental Health Officers or the WA Police may be contacted for assistance.
The City of Swan will require you to complete a noise complaint form and record necessary details. Information such as the nature of the complaint, duration and exact location of the noise source is required. The City will then investigate the matter further and determine whether the noise complies with the Environmental Protection (Noise) Regulations 1997.
If you have problems with noise from barking dogs please contact the City's Customer Services on 9267 9267 as this matter is covered under the Dog Act 1976 and not the noise regulations.
For more information on noise please refer to the following information sheets:
Neighbourhood Noise(PDF, 114KB)
Construction Noise(PDF, 92KB)
Stereo Noise(PDF, 90KB)
Specified Equipment(PDF, 99KB)
Air Conditioner Noise(PDF, 89KB)
An Installers Guide to Air Conditioner Noise(PDF, 697KB)
Transportation Noise(PDF, 92KB)
Reversing Alarm Fact Sheet(PDF, 157KB)
To lodge a noise complaint, please complete the Noise Complaint Form and submit to the City of Swan either by post or email.
Noise Complaint Form(PDF, 127KB)
For action by the WA Police please call 131 444 or visit their website.
If you require to undertake works, such as roadworks, after hours you will need to make application using the form below.
Application for Approval of a Noise Management Plan(PDF, 189KB)
New motorbike and other recreational vehicles on private property guidelines
The City of Swan wishes to announce that in a State first it has developed new guidelines in relation to the use of motorbikes and other vehicles on private property. The guidelines have been developed to provide criteria to assist City officers in assessing situations involving the use of motorbikes. They are designed to provide a balance between the amusement interests of individual property owners whilst minimising nuisances to surrounding neighbours.
The guidelines are not a new level of control. Authority to regulate noise already exists under the Environmental Protection (Noise) Regulations 1997 but the guidelines provide clarification on how the City will interpret the existing legislation.
The City would also like to make it clear that if the noise emission complies with the permitted levels under the regulations then the activity would not be affected by the use restrictions of the guidelines. This would typically be dependant on the noise output of the motorcycle and the distance to neighbouring properties. The guidelines relate to situations in which the noise would not otherwise comply with the permitted levels and to which the possible exemption provisions may apply.
These guidelines will only apply to situations of motorbikes being ridden on private property, not to bikes ridden in state forest or other areas. Complaints involving motorbikes being ridden on public land are to be dealt with by the City's Customer Safety Advocates using the provisions of the Control of Vehicles (Off-road Areas) Act 1978 and its subsidiary legislation.
Quad bikes / farm bikes and similar being used to attend to horses and other animals, and for general farming activities, would not be affected by these guidelines as they would be considered a farming vehicle and exempt.
The Guidelines set out what the City believes are suitable riding frequencies for the exemption to apply based on property size. Where the noise from motorbikes is lower than permitted noise levels under the Regulations (typically larger properties, smaller motorbikes or a combination of both) the activity will not be subject to the restrictions of these guidelines.
The Guidelines have been developed to assist City officers when responding to complaints. The City would encourage both riders and those affected by noise to first discuss the issue as mutually agreed practices may be reached which are outside these guidelines. However if an agreement cannot be reached and a complaint is lodged with the City an assessment of the situation will be made in accordance with these guidelines.