Health & safety

Reducing the risk of contracting COVID-19 

The City recommends residents follow health advice issued by the WA Department of Health:

  • If you experience flu-like symptoms such as fever, cough, sore throat or shortness of breath, seek immediate medical advice and stay home.
  • Frequently wash your hands with soap and water, front, back and between the fingers, for at least 20 seconds.
  • Practice good respiratory and hand hygiene (cover coughs and sneezes, dispose of tissues in the bin) and use alcohol-based hand sanitiser or wash your hands with soap immediately afterwards.
  • Slow or stop the spread of coronavirus by practicing social distancing at home, in the workplace and in public.
  • All members of the community should practice social distancing of 1.5 metres where possible.

Download the Federal Government Coronavirus Australia app via the App Store or Google Play.

Mental Health support

Being concerned about COVID-19 is a normal and understandable reaction. However, too much worrying can affect both our mental health.

Some ways to stay mentally healthy:

  • Stay informed with the right information via government websites Think Mental Health WA or Head to Health.
  • Stay connected with family and friends via phone, social media or digital tools.
  • Maintain healthy routines.
  • Access support.

Organisations that provide support, resources and services:

Midland Women's Health Care

Midland Women's Health Care offer confidential women’s only 1-to-1 counselling, advocacy and support for any issues you may be dealing with currently. Self-referral and fees are based on your personal circumstances. Phone and video appointments and also out of hours session are available. Call 9250 2221 or email 

Mental Health Commission WA

The Mental Health Commission WA strives to establish mental health, alcohol and other drug systems that meet the needs of Western Australia’s population and deliver quality outcomes for individuals and their families. Visit the Mental Health Commission WA website for information and resources.

Think Mental Health

Think Mental Health provides information on how to maintain mental health and wellbeing, including what you can do when things aren’t going so well, and where to get help.

Head to Health

Head to Health provides Australians with trusted information and digital support to help with mental health and wellbeing.

Lifeline Australia

A crisis support service that provides short term support at any time for people having difficulty coping or staying safe. The website has resources or call 13 11 14 to speak to someone.

Beyond Blue

Beyond Blue provides information and support to help everyone in Australia achieve their best possible mental health, whatever their age and wherever they live. Call 1300 22 4636 to speak to someone. Youth Beyond Blue also has resources for people aged 12-25.

Kids Helpline

A free, private and confidential 24/7 phone and online counselling service for young people aged 5 to 25 years. Call 1800 551 800.


Headspace is a one-stop-shop for young people who need help with mental health, physical health (including sexual health), alcohol and other drugs or work and study support. Call 1800 650 890. 

Strong Spirit Strong Mind

Strong Spirit Strong Mind promotes the uniqueness of Aboriginal culture as a central strength in guiding efforts to manage and reduce mental health and alcohol and other drug related harms in Aboriginal communities.

The Foundation of Young People

The barriers young people already face are being compounded by the impacts of these challenging times. If you’re aged 12-29 or support those who are, The Foundation of Young People has put together the ultimate list of resources, referrals and services to help.


Anonymous, LGBTI peer support and referral for people wanting to talk about a range of issues including sexuality, identity, gender, bodies, feelings or relationships. Call 1800 184 527 – 3pm-12am or visit the website to chat to someone online


For new parents experiencing mental health distress. Call 1300 726 306  Monday to Friday 9am to 7.30pm AEST.


Everyone over 18 years old, living in WA can call on 1800 811 747 and access up to three free counselling sessions over phone or video.


Counselling services to all ages, for people from refugee backgrounds and asylum seekers. Call 9227 2700 or visit the website for more information.

Ishar Multicultural Women’s Health Services

Help for all refugee and migrant women including counselling, support groups, pregnancy support, dietician and GP services. Call 9345 5335 or visit

The Alcohol and Drug Support Line

A confidential, non-judgemental telephone counselling, information and referral service for anyone seeking help for their own or another person’s alcohol or drug use. Call 9442 5000 (country callers can ring 1800 198 024)    

Harm Reduction Coalition

COVID-19 guidance for people who use drugs and harm reduction programs


Family and domestic violence support

In case of life threatening situations call 000 for attendance by Ambulance, Fire or Police services. If you think a crime has been committed or is being committed, contact your local police.

1800RESPECT (1800 737 732)

24-hour national sexual assault, family and domestic violence counselling line for any Australian who has experienced or is at risk of family and domestic violence, and/or sexual assault.

Women’s Domestic Violence Helpline

24 hour service which provides support and counselling for women experiencing family and domestic violence. Call 9223 1188 or 1800 007 339.

Men’s Referral Service

Assistance, information and counselling for men who use family violence. Call 1300 766 491 or visit the website to chat online.

MensLine Australia

A telephone and online counselling service for men with emotional health and relationship concerns. Call 1300 78 99 78 or visit the website for online counselling.

Australian Childhood Foundation

Counselling for children and young people affected by abuse with useful COVID-19 resources for parents. Call 1800 176 453 or visit the website for more information.

Relationships Australia

A 24-hour phone service providing support and counselling for women experiencing family and domestic violence including phone counselling, information, advice and referral to local advocacy and support services, and liaison with Police. Call 1300 364 277 or visit the website for more information.

National Disability Abuse and Neglect Hotline

A free, independent and confidential service for reporting abuse and neglect of people with disability. Anyone can call including family members, friends, service providers or a person with disability. Call 1800 880 052 or email

Safe Relationships Project 

For men and women who are experiencing domestic violence in same sex relationships with support, advocacy, referral and legal information. Call 1800 244 481 to make an appointment or email


Crisis accommodation and support services to individuals affected by and living with domestic violence. For phone support around your situation, call 0439 970 721 or 9274 7545 or visit the website

The Patricia Giles Centre

Help for women and children experiencing and escaping family and domestic violence. Call 9300 0340.


Supports and protects the rights of older people in Western Australia through information, advocacy and education. They assist older people to understand their rights, resolve any issues with aged and community care service provision, and access the right supports and protections available. Visit or call 9479 7566 or on the WA Elder Abuse Helpline: 1300 724 679