Extreme financial hardship

If you are experiencing genuine extreme financial hardship you may be eligible for interest on your outstanding rates for the 2020/21 financial year to be written off (up to $400).

 To qualify for the interest write off on residential properties, the following conditions must be met:

  • In the opinion of the CEO, the ratepayer is experiencing extreme and genuine financial hardship;
  • The ratepayer's circumstances are supported by a hardship letter from a financial counsellor;
  • The ratepayer is not a corporation or trustee;
  • The ratepayer is not bankrupt or subject to a bankruptcy petition;
  • The ratepayer has no outstanding rates as at June 30, 2020;
  • The maximum interest amount to be written off is $400.

See the Extreme Financial Hardship Guideline(PDF, 55KB) for full details.

How to apply:

Ensure you meet the conditions as outlined in the Extreme Financial Hardship Guideline and submit the application(PDF, 29KB) along with the hardship letter from a financial counsellor.

You can submit your application using one of the following methods:

  1. In person at the City of Swan Administration Building
  2. In person at a City of Swan Library
  3. By Post - City of Swan, PO Box 196, Midland WA 6936    
  4. By Email - swan@swan.wa.gov.au

If you'd like more information or to discuss your application please contact the City by phone on 9267 9267 or by email at swan@swan.wa.gov.au.

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