The City of Swan’s new website has earned global recognition, winning Kentico’s Site of the Year award in the government and municipal category.
Kentico is a leading online platform that hosts more than 35,000 websites across 120 countries.
The City teamed up with Perth digital agency ALYKA last year to overhaul its website by improving the user experience, meeting accessibility standards and introducing self-service options.
Kentico was the content management system chosen to host the site because of its scalability, performance, support and top-tier security.
The new site features a clean and appealing design, intuitive navigation, simpler language, advanced search functionality, enhanced mobile responsiveness, custom filters and a modernised brand.
It also has specialised modules for waste management, events and park facilities.
After it launched in October last year, the City’s website was named Kentico’s Site of the Month in the government and municipal category.
In February, it was announced as Kentico’s 2023 Site of the Year in its category, finishing in front of entries from Texas and Ohio in the US.
It sets a new standard for local government websites in Western Australia.
“One of our key challenges as a City is communicating effectively to a diverse population which is spread across almost 20 per cent of the Perth metropolitan area,” Tanya Richardson, City of Swan Mayor, said.
“It’s important for us to keep looking for ways to improve our communication and make our services more accessible for residents and visitors.
“We know that people are getting more of their information and doing more of their business online, so we want our digital services to be first-rate.
“Our website winning an international award is a fantastic achievement for the City and our talented staff.”