Contact the City of Swan through our online services, giving us a call, or dropping into one of our administration centres.

General enquiries

Phone number: (08) 9267 9267

Contact hours
You can call us 24 hours per day, every day of the year.

Non-urgent calls received outside of business hours will be responded to in a timely manner once business resumes.

Business hours
Business hours are Monday to Friday 7am - 7pm (excluding Public Holidays).

Media enquiries

Liam Croy, Coordinator Media and Communications
Phone: 0439 978 246

Other useful contacts

Rates: (08) 9267 9160

Facility bookings: (08) 9267 9321

To speak to one of our Customer Service representatives in person you can come in to our Administration Centre.

Business hours
Monday to Friday, 8am to 5pm (excluding Public Holidays).

2 Midland Square, MIDLAND, WA, 6056, Australia

Postal Address
PO Box 196
Midland, WA, 6936

Emergency services

ContactEnquiry typePhone number
General Emergency 
Police, fire, ambulance 
Police assistance
For non-emergency
131 444
Department of Fire & Emergency Services (DFES)
Emergency information13 33 37
Crime StoppersReport crime information anonymously
1800 333 000
State Emergency ServiceEmergency response
132 500

Emergency and utility outage information

National Relay Service

For hearing or speech impaired:
National Relay Service 
TTY: 133 677
Voice:  1300 555 727

Translation and Interpretation Service (TIS)

For non-English speaking customers:
Tel: 13 14 50

Ask them to contact us on (08) 9267 9267

Customer Service Charter

Read our Customer Service Charter
We are committed to providing high quality customer service at all times.

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