Pay your rates

If you're unable to pay your rates in full, you may use the four instalment payment option (payment option 2) or contact the City to discuss arranging an individualised rates payment plan without incurring administration fees (penalty interest still applies).

Four Instalment Payment Option (payment option 2)

Paying by instalments can help to smooth out all your bill payments - particularly if you're budgeting.

The Four Instalment Payment Option allows you to pay your rates in four instalments. However, certain conditions apply when choosing this option:

1. You must pay the first instalment by the due date specified on the Notice. Otherwise, this option will no longer be available to you and you'll need to pay the amount in full or contact Rating Services to discuss alternative payment options, such as direct debit or payment plan.
2. As per the Ordinary Meeting of Council of July 7, 2021, Council resolved not to charge interest or administration fees for ratepayers entering into the formal rates instalment program. Penalty interest at three per cent (3%) per annum will be accruing on a daily basis on all Rates and Specified Area Rates for Midland District Drainage, Hazelmere/Guildford District Drainage, Hazelmere Industrial Area Infrastructure GRV or UV, that remain unpaid after the due date (penalty interest does not apply to current rates due by registered Pensioners or Seniors). Emergency service levy (ESL) penalty interest will be accruing daily at seven per cent (7%) per annum on all overdue ESL charges as determined by the Department of Fire and Emergency Services (DFES).
3. The adopted Four Instalment due dates for 2021/22 are:

1.  3 September 2021
2.  5 November 2021
3.  14 January 2022
4.  18 March 2022

Individualised Payment Plans

If you'd like to discuss the option of arranging an individualised payment plan, please contact the City.

Direct Debit ensures your rates are automatically paid from your savings or cheque account every fortnight. Plus, it's a simple way to smooth out all your bill payments, to help with budgeting.

City of Swan offers a direct debit in the event you are unable to pay your rates in full or via the four instalment plan. This payment arrangement can be paid on a fortnightly or weekly basis. To set up a direct debit you will need to complete the online direct debit request form below.

Once this is in place, it's really important that you adhere to the payment arrangement. The estimated payment including estimated penalty interest at 3%, will spread the cost of your remaining balance in equal weekly payments over the rest of this financial year. The Emergency Services Levy (ESL) penalty interest rate is determined by the Department of Fire and Emergency Services’ Minister and for the 2021/22 it is set at 7% per annum (acrruing daily on overdue ESL).

The City will send confirmation in writing of the direct debit payment arrangement within 10 working days of receiving your completed form.

Please Note: Terms and conditions apply, please read the Online Direct Debit Application Terms and Conditions and Service Agreement.

Reinstating the direct debit due to a rejected payment/s cancellation will incur a $55 fee (Pensioners and Seniors excluded).

For further information please contact Rating Services on 9267 9267.

Click here to view form.

Alternatively you may wish to call us on 9267 9267 to arrange for a paper application to be sent to your postal address.