What is homelessness?
Homelessness occurs when a person has no suitable accommodation, their dwelling is inadequate with no tenure or space for social relations. There are many factors that can lead to homelessness. These include:
- Domestic and family violence
 - Trauma and post-traumatic stress disorder
 - Financial difficulties
 - Housing affordability stress
 - Mental health challenges
 - Substance use challenges.
 
People experiencing homelessness have the same rights as any member of the public to:
- Be in public places
 - Participate in public activities or events
 - Carry with them and store their own belongings.
 
How do we support people experiencing homelessness?
Local government plays a coordinating role, bringing together material, social and community resources to prevent and end homelessness. Homelessness is a critical issue and we are working collaboratively to support people at risk, or experiencing homelessness.
- We support the coordination of the Midland Alliance to End Homelessness
 - City of Swan facilities are welcoming and inclusive spaces
 - Our frontline staff are trained and resourced to support people experiencing homelessness.
 
I’m looking for support
Who  | How  | What  | 
Entry Point  | (08) 6496 0001 or 1800 124 684  | Support and referrals for people experiencing or at risk of homelessness  | 
| Find My Way | https://findmyway.org.au/ | An online platform with information on accommodation and services across WA | 
Indigo Junction  | (08) 9274 7929  | Housing, youth and family services  | 
MIDLAS  | (08) 9250 2123  | Legal, financial and tenancy support  | 
Head to Health  | 1800 595 212  | Mental health advice and support  | 
Wungening  | (08) 6330 7070  | Alcohol and other drugs support  | 
Full list of services in the City of Swan
I’m concerned about someone
If you have concerns about someone sleeping rough, you should call a trusted service so they can manage the situation.
Who  | How  | When  | 
Emergencies  | 000  | For incidents where life or property is in danger  | 
WA Police  | 131 444  | Non-emergency incidents that require police assistance  | 
City of Swan  | (08) 9267 9267  | For enquiries concerning City of Swan facilities or public land  | 
Crisis Care  | 1800 199 008  | 24/7 Crisis Accommodation support and advice  | 
Mental Health Emergency Response Line  | 1300 555 788 | (08) 9224 8888  | 24/7  |