Social KRA

The wellbeing of the community is at the heart of everything we do at City of Swan.

Our new Social Strategy was adopted by Council on February 12, 2025. The strategy includes a model that represents the way the City will work to improve the wellbeing for everyone living in Swan. The four focus areas for our strategic direction include:

  • Growing and diverse
  • Healthy and safe
  • Engaged and participating
  • Celebrated and vibrant.

We have 11 services to help us deliver on these areas, including: libraries, leisure, public health, community development, youth development, security, community safety, community care and aged services, community arts, culture and funding, and the Swan volunteer centre.

SCP Objective SCP Measure SCP Target How we are tracking
S1.1 Build a strong sense of community health, wellbeing and safety Per cent of community who feel safe in their area Achieve at least 75 per cent 72 per cent in 2025
74 per cent in 2024
S1.1 Build a strong sense of community health, wellbeing and safety Per cent of community satisfied with
the City’s role in community
safety
Increase the two-year rolling average
(baseline 62 per cent)
66 per cent in 2025
75 per cent in 2024
S1.1 Build a strong sense of community health, wellbeing and safety Per cent of community satisfied with
the City’s role in public health
Maintain or increase the two-year rolling
average (baseline 66 per cent)
76 per cent in 2025
83 per cent in 2024
S1.1 Build a strong sense of community health, wellbeing and safety Per cent of community satisfied with
leisure centres
Maintain or increase the two-year rolling
average baseline (68 per cent)
79 per cent in 2025
76 per cent in 2024
S1.2 Build social inclusion and connectivity in local places and areas Per cent of community satisfied with
community hubs
Achieve at least 74 per cent 87 per cent in 2025
92 per cent in 2024
S1.2 Build social inclusion and connectivity in local places and areas Per cent of community satisfied with
activities and events
Maintain or increase the two-year rolling
average baseline (67 per cent)
78 per cent in 2025
79 per cent in 2024
S2.1 Build service deliver options to meet the future needs of aged, youth, families and children Per cent of community satisfied with services and facilities for seniors Maintain or increase the two-year rolling average (baseline 70 per cent) 72 per cent in 2025
80 per cent in 2024
S2.1 Build service deliver options to meet the future needs of aged, youth, families and children Per cent of community satisfied with services and facilities for families Maintain or increase the two-year rolling average (baseline 69 per cent) 81 per cent in 2025
85 per cent in 2024
S2.1 Build service deliver options to meet the future needs of aged, youth, families and children Per cent of community satisfied with services and facilities for youth Increase the two-year rolling average (baseline 56 per cent) 68 per cent in 2025
74 per cent in 2024
S2.1 Build service deliver options to meet the future needs of aged, youth, families and children Per cent of community satisfied with services and facilities for people with disabilities Maintain or increase the two-year rolling average (baseline 69 per cent) 74 per cent in 2025
84 per cent in 2024
S2.1 Build service deliver options to meet the future needs of aged, youth, families and children Per cent of community satisfied with libraries Maintain above 85 per cent 93 per cent in 2025
93 per cent in 2024

 

Growing and diverse

A young person using a leg press machine at Swan Active Midland

As one of the fastest-growing local government areas in WA, the City caters for population growth in a way that acknowledges diverse needs. We prioritise our planning and services to support these emerging social needs, particularly in growth areas. We advocate to the State and Federal Government where there are gaps.

We offer a range of programs that cater for diverse groups of people living in Swan. 

Our many initiatives cater for seniors, young people, people living with disability, the LGBTIQA+SB community and more. This approach spans across our leisure, library and community services. 

Some examples of these initiatives include the Sikh temple free meals program, inclusive swimming lessons and a Pride event held in Midland, ‘Pride in Swan”.

In 2025, we plan to review our Youth Services Plan. 

Healthy and safe

A young person using a leg press machine at Swan Active Midland

Wellbeing is a system, and the City acknowledges the inherent interconnectedness between the dimensions of health and safety. As such, the City will continue to provide facilities, programs and services that both support and protect community health and wellbeing, and promote personal growth.

In May 2024, we reopened Swan Active Midland. Since then, attendances, centre memberships and swim school memberships have all reached  their highest numbers in the history of the centre.

Our new Community Safety Plan also came into effect in July 2024. Through this plan, we  focus on our role in improving feelings of safety through leveraging our partnerships (including WA police), improving CCTV and lighting, addressing graffiti, delivering crime prevention programs and more.

We are taking steps throughout the next 12 months to make our community safer.

This includes leveraging our relationship with WA police, as well as letting the community know about our expansive CCTV network  and how it’s used.

We will also continue to progress Swan Active Ellenbrook, with construction underway and due for completion in 2027. 

Engaged and participating

Children at a citizenship ceremony with the Australian and Aboriginal flags

The City fosters positive social outcomes through an engaged and participating community.

We have established a range of facilities and services to meet the future needs of children, youths, families and seniors.

 

We keep our community feeling connected through a range of initiatives.

Importantly, we also want to give our community ample opportunity to have your say. We consult on key social plans like the Reconciliation Action Plan, the Arts and Culture Plan and Youth Plan. 

We also consult in local areas to understand local priorities. You can find out more information on our local area planning page

In 2025, we plan to make booking our facilities easier than ever with the rollout of online bookings for our community facilities (including halls, meeting rooms and more). 

We'll also continue to improve and upgrade our libraries and leisure centres to offer the best services and programs to our diverse community.

Celebrated and vibrant

A young person using a leg press machine at Swan Active Midland

We support local arts and culture to foster a sense of belonging. We share stories to celebrate diversity and recognise the community members who make significant contributions to social outcomes.

We host a range of events that bring the community together. 

In particular, the 2025 Altone Comes Alive had an estimated 800 attendees and over 50 cultural/community stalls.

Our iconic Midland event, Hyper 2025, also had the biggest attendance on record.

Throughout 2025, we are working on the development of a new Arts and Culture Plan.

Helping all our residents feel heard, engaged, included and safe.

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