Social KRA

Community wellbeing is at the heart of everything we do at the City of Swan.

In 2025, Council adopted the Social Strategy, which includes a model showing how the City will work to boost the wellbeing of people living in Swan. The four focus areas are:

  • Growing and diverse
  • Healthy and safe
  • Engaged and participating
  • Celebrated and vibrant.

The City delivers these focus areas through 11 services: libraries, leisure, public health, community development, youth development, security, community safety, community care and aged services, community arts, culture and funding, and the Swan Volunteer Centre.

SCP Objective SCP Measure SCP Target How we are tracking
S1.1 Build a strong sense of community health, wellbeing and safety Per cent of community who feel safe in their local area Achieve at least 75 per cent 68 per cent in 2026
72 per cent in 2025
S1.1 Build a strong sense of community health, wellbeing and safety Per cent of community satisfied with
the City’s role in community
safety
Increase the two-year rolling average
(baseline 62 per cent)
66 per cent in 2026
66 per cent in 2025
S1.1 Build a strong sense of community health, wellbeing and safety Per cent of community satisfied with
the City’s role in public health
Maintain or increase the two-year rolling
average (baseline 66 per cent)
78 per cent in 2026
76 per cent in 2025
S1.1 Build a strong sense of community health, wellbeing and safety Per cent of community satisfied with Swan Active leisure centres Maintain or increase the two-year rolling
average baseline (68 per cent)
81 per cent in 2026
79 per cent in 2025
S1.2 Build social inclusion and connectivity in local places and areas Per cent of community satisfied with
community hubs
Achieve at least 74 per cent 92 per cent in 2026
78 per cent in 2025
S1.2 Build social inclusion and connectivity in local places and areas Per cent of community satisfied with
activities and events
Maintain or increase the two-year rolling
average baseline (67 per cent)
78 per cent in 2026
78 per cent in 2025
S2.1 Build service deliver options to meet the future needs of aged, youth, families and children Per cent of community satisfied with services and facilities for seniors Maintain or increase the two-year rolling average (baseline 70 per cent) 71 per cent in 2026
72 per cent in 2025
S2.1 Build service deliver options to meet the future needs of aged, youth, families and children Per cent of community satisfied with services and facilities for families Maintain or increase the two-year rolling average (baseline 69 per cent) 83 per cent in 2026
81 per cent in 2025
S2.1 Build service deliver options to meet the future needs of aged, youth, families and children Per cent of community satisfied with services and facilities for youth Increase the two-year rolling average (baseline 56 per cent) 65 per cent in 2026
68 per cent in 2025
S2.1 Build service deliver options to meet the future needs of aged, youth, families and children Per cent of community satisfied with services and facilities for people with disabilities Maintain or increase the two-year rolling average (baseline 69 per cent) 75 per cent in 2026
74 per cent in 2025
S2.1 Build service deliver options to meet the future needs of aged, youth, families and children Per cent of community satisfied with libraries Maintain above 85 per cent 95 per cent in 2026
93 per cent in 2025

 

Growing and diverse

A young person using a leg press machine at Swan Active Midland

As one of the fastest-growing local government areas in Western Australia (WA), the City plans for population growth while acknowledging diverse needs. The City prioritises planning and services to support emerging social needs, particularly in growth areas. The City advocates to the State and Federal Government where service gaps exist.

The City offers a range of programs for diverse groups of people living in Swan. 

These initiatives support seniors, young people, people with disability, the LGBTIQA+SB community and other community groups. This approach spans leisure, library and community services. 

Examples include the Teen Swim Program, walking groups, seated yoga and Swan Active Midland family and accessible changerooms.

In 2026, the City plans to implement the findings of the Youth Services Plan review.

Healthy and safe

A young person using a leg press machine at Swan Active Midland

Wellbeing is shaped by many connected factors, including health and safety. The City will continue to provide facilities, programs and services that support community health, wellbeing, safety and personal growth.

In 2024, the City reopened Swan Active Midland. Since then, attendances, centre memberships and swim school memberships have reached their highest levels recorded at the centre.

The Community Safety Plan came into effect in 2024. Through this plan, the City focuses on improving perceptions of safety by strengthening partnerships, including with WA Police, improving CCTV and lighting, addressing graffiti and delivering crime prevention programs.

Over the next 12 months, the City will take steps to improve community safety.

This includes strengthening the City’s relationship with WA Police and helping the community understand the CCTV network and how it is used.

The City will also continue to progress Swan Active Ellenbrook, with construction underway and due for completion in 2027. 

Engaged and participating

Children at a citizenship ceremony with the Australian and Aboriginal flags

The City supports positive social outcomes by encouraging an engaged and participating community.

The City has established a range of facilities and services to meet the future needs of children, young people, families and seniors.

The City helps the community stay connected through a range of initiatives.

The City also gives the community opportunities to have their say. The City consults on key social plans and initiatives, including the Youth Plan review and Community Development review. 

The City also consults in local areas to understand local priorities. Find out more on the local area planning page

The City will continue to improve libraries and leisure centres to offer quality services and programs to our diverse community.

Celebrated and vibrant

A young person using a leg press machine at Swan Active Midland

The City supports local arts and culture to foster a sense of belonging. We share stories that celebrate diversity and recognise community members who make significant contributions to social outcomes.

The City hosts a range of events that bring the community together. 

In 2026, Altone Comes Alive attracted an estimated 8,000 attendees and more than 50 cultural and community stalls.

Hyper 2025 also recorded its highest attendance.

In 2026, the City is developing a new Arts and Culture Plan.

Helping all our residents feel heard, engaged, included and safe.

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