Safer Business in Swan

The City of Swan is here to help keep your business safe and secure. Focused on crime prevention, the City offers services to protect your business and give you peace of mind. 

With the City of Swan supporting you, you can concentrate on growing your business in a safe community. Below are some helpful resources to get your started.

The Western Australia Police Force offers Business Security Videos and Factsheets to help businesses and employees reduce the risk of criminal activity. Visit the WA.gov.au(open in new window) website to access these resources, along with information on the services, announcements, roles, and commitment to safety in the community.

Reporting crimes to WA Police helps protect your business by preventing further incidents, supporting investigations, and improving the overall safety of your area. By acting, you contribute to a safer community and assist in ensuring a quick response to criminal activities. Reporting crime helps create a safer environment for your employees, customers, and the wider neighbourhood. 

Read more about how to Report a Crime(open in new window).

Having CCTV for your business is essential for enhancing security. It helps deter crime, monitor suspicious activity, and provide valuable evidence if an incident occurs. CCTV can protect your employees, customers, and property while support investigations if needed. Consider registering your CCTV system on the Cam-Map WA(open in new window) portal, a comprehensive database of voluntarily registered CCTW systems across Western Australia.

Business.gov(open in new window) offers resources to help businesses understand and protect themselves from cybercrime.

It provides guidance on identifying online threats, protecting customer information, and creating policies to safeguard against cyber-attacks and scams. It includes a checklist to assess your business’s cyber security and offers tips on how to strengthen protection against cyber threats.

Become a Cyber Warden today! The Cyber Wardens program(open in new window) helps small businesses become cyber-safe by educating your team on how to protect against online threats. By identifying and safeguarding important business information, recognising common scams, and promoting cyber safety within your team, you can defend against digital break-ins and recover from cyber attacks.

ecome a Cyber Warden to strengthen your business’s security and ensure you’re prepared to handle any cyber threats.

Here are some important contacts for emergency and assistance:
  • 000 – for life threatening situations 
  • 131 444 – for police attendance  
  • 1800 333 000 to report anonymously to Crime Stoppers
  • 0403 277 478 (SMSAssist) – SMSAssist is a text messaging service for people who are deaf, hard of hearing or speech impaired, which can be used for contacting the WA Police Force and Requesting assistance.
Snap, Send, Solve app open on a smart phone

Snap, Send, Solve it!

Did you know you can download the Snap, Send, Solve app on your smartphone? This app allows you to easily report community issues like graffiti, vandalism, broken glass, areas affecting your business and much more.

For your business, using this app can help keep your surrounding area well-maintained, promote safety, and demonstrate your commitment to community improvement. By staying proactive in reporting issues, you can maintain a positive business environment and enhance your business’s reputation. 

Start snapping today! Simply download the app from the App Store on your smartphone or tablet.


Design out Crime at your business with CPTED

Good environmental design can help deter criminals from targeting your business.

Crime Prevention through Environmental Design (CPTED) is a strategy that users focuses on designing and modifying the built environment to reduce crime. By implementing CPTED principles, business can enhance safety, prevent theft, reduce liability, and promote a safer community. Key principles of CPTED include territorial reinforcement, natural access control, surveillance, target hardening, maintenance, and social interaction.

These strategies enhance visibility, prevent unauthorised access, and strengthen community bonds. For a thorough evaluation, download the WA Police Security Audit(open in new window).

For landscaping or fencing approvals, contact the City of Swan’s planning department at (08) 9267 9267.

CPTED’s principles are most effective when applied together, as detailed below.

Natural access control uses barriers to prevent unauthorised access while guiding legitimate movement, such as placing gates and curbs to keep vehicles visible from entrances, adding alarms for security, and ensuring well-lit, visible areas. For example, a business owner could install a gate and visible alarm decals near the entrance to deter intruders.

Territorial identity defines private and public areas to deter trespassers, using landscaping like fences or hedges to separate business property from public spaces, while ensuring they don't block lighting or visibility. For example, a business owner might plant hedges to mark boundaries without obstructing the entrance.

Maintaining the building exterior and surroundings signals that the business is active and well-managed, helping to deter crime, as neglect can attract criminal activity. For example, a business owner might regularly repair any damage to the property to avoid the appearance of abandonment.

Social interaction and creating positive community relations will naturally improve surveillance and support good behaviour.  This can be achieved by clearly rejecting violence, responding to aggression before it escalates, and addressing violent incidents with a consistent message. For example, a business owner might train staff to identify early signs of aggression and address them calmly to prevent violence.

Contact Us

If you cant find what you need, feel free to contact our team at business@swan.wa.gov.au.

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