To request a new bin, please contact us on (08) 9267 9267.
Find out here about bin days, what can go into bins, how to request a new bin and report a bin that wasn’t collected. Further information is also available in our two-bin or three-bin system resource recovery guides. For information on waste fees and charges, please see additional fees and charges.
Useful links:
Report a missed bin collection
On bin day
To make sure your bin gets emptied, please:
- Put bin(s) out by 6am on the day of collection
- Place bins at least half a metre apart
- Check overhead power lines, trees, objects or works are not blocking our trucks from accessing your bins
- Make sure bins are not overflowing or too heavy (bins over 70kg will not be collected)
- Make sure you are using a City of Swan bin, these have our stamp on the lid.
View the A-Z guide to find out what belongs in which bin.
Items that go into your recycle bin
- Glass bottles and jars
- Plastic bottles and containers
- Cans
- Cardboard
- Paper
Please make sure all items are loose, rinsed and the lids are off.
Items that go into general waste bin
- Damaged clothing
- Nappies
- Polystyrene
- Coffee cups
- Soft plastics
- User paper towels or tissues
- Food scraps
- Garden organics
- Food soiled cardboard
Items that can not go into any bin
Please take these to a local drop of centre.
- Batteries
- Light globes
- E-waste
- TV, Computers and their peripherals
- Paint
- Aerosol cans
If you need to report a damaged bin, report it online.
Request a bin for your new home
New bins are delivered within five working days.
All rateable business properties can request a general waste service with a 240 litre general waste bin (green lid) and a 360 litre recycling bin (yellow lid).
To receive a waste service to your property, you will need to contact your property owner or manager and ask them to request a bin service. They can arrange this by contacting us or lodging an online form.
Businesses can also apply for a larger recycling bin with a capacity of 660L. There is a one-off establishment cost. Please contact us to discuss.
If your bin wasn’t collected, there are a number of reasons why. For example, our collection schedule may have changed, or your bin may have been too full, contaminated or inaccessible.
To report your bin wasn’t collected, please contact us. Please wait until 3pm in to report the issue as occasionally collection times change.
Our bin taggers visit properties across the City and visually check your bins' contents.
They attach a tag to each bin handle with feedback about what belongs in the bin and how to improve waste sorting.
Learn more about our bin tagging education program.