Plans and Instalments

If you're unable to pay your rates in full, you may use the four instalment payment option (payment option 2) or contact the City to discuss arranging an individualised rates payment plan without incurring administration fees (penalty interest still applies).

Four Instalment Payment Option (payment option 2)

Paying by instalments can help to smooth out all your bill payments - particularly if you're budgeting.

The Four Instalment Payment Option allows you to pay your rates in four instalments. However, certain conditions apply when choosing this option:

  1. You must pay the first instalment by the due date specified on the Notice. Otherwise, this option will no longer be available to you and you'll need to pay the amount in full or contact Rating Services to discuss alternative payment options, such as direct debit or payment plan.
  2. As per the Ordinary Meeting of Council of July 7, 2021, Council resolved not to charge interest or administration fees for ratepayers entering into the formal rates instalment program. Penalty interest at three per cent (3%) per annum will be accruing on a daily basis on all Rates and Specified Area Rates for Midland District Drainage, Hazelmere/Guildford District Drainage, Hazelmere Industrial Area Infrastructure GRV or UV, that remain unpaid after the due date (penalty interest does not apply to current rates due by registered Pensioners or Seniors). Emergency service levy (ESL) penalty interest will be accruing daily at seven per cent (7%) per annum on all overdue ESL charges as determined by the Department of Fire and Emergency Services (DFES).
  3. The adopted Four Instalment due dates for 2021/22 are:
  1.  3 September 2021
  2.  5 November 2021
  3.  14 January 2022
  4.  18 March 2022

Individualised Payment Plans

If you'd like to discuss the option of arranging an individualised payment plan, please contact the City.