Late payments

It's important that you pay your rates on time or contact us if you're having difficulty paying. The City offers weekly or fortnightly direct debit, or a suitable payment plan.

In the Ordinary Council Meeting July 7, 2021 it was adopted to reinstate penalty interest for the 2021/22 financial year at three per cent (3%) per annum on all overdue rates and specified area rates – but keep the instalment interest at nil per cent (0%).

Emergency service levy (ESL) penalty interest will be accruing daily at seven per cent per annum on all overdue ESL charges as determined by the Department of Fire and Emergency Services (DFES).

The council resolution, from the Special Council Meeting April 15, 2020 to suspend debt recovery for rates and other debt owed to the City for ratepayers, community groups and businesses that were adversely affected by COVID-19 for a period of six (6) months, following the standing down of the State of Emergency declaration, is still in effect. 

Recovery of Rates

If the amount shown as payable in respect of rates and charges is not paid in full, or the first instalment is not paid by the due date, the full amount will become overdue and may be recovered by court action (general procedure claim, property seizure and sale order).

If a general procedure claim is issued against you, the default is registered by the Magistrates Court to the credit reporting agencies within Australia where the details are shown for a five year period.