Late payments

It's important that you pay your rates on time or contact us if you're having difficulty paying. The City offers weekly or fortnightly direct debit or a suitable payment plan.

As per the Special Council Meeting on April 15, 2020, in response to COVID-19, Council resolved that for 2020/21 financial year there will be no interest on overdue rates, specified area rates and emergency service levy. 

Debt recovery for rates and other debt owed to the City for ratepayers, community groups and businesses that are adversely affected by COVID-19 will be suspended for a period of six (6) months following the standing down of the State of Emergency declaration.  

Recovery of Rates

If the amount shown as payable in respect of rates and charges is not paid in full or the first instalment is not paid by the due date, the full amount will become overdue and may be recovered by court action (general procedure claim, property seizure and sale order).

If a general procedure claim is issued against you, the default is registered by the Magistrates Court to the credit reporting agencies within Australia where the details are shown for a five year period.